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Store Policies

Processing

Our one of a kind jewelry has processing times of 1-3 days, unless otherwise notified. Our made to order items (most items on our site) have processing times of 3-10 business days, unless otherwise notified. Custom pieces involve more designing, planning, and preparing, and tend to be more intricate. Please allow up to a month for processing, unless otherwise notified. For custom pieces, we'll give you an estimate on when your piece will be completed in our email exchange, and will keep you updated to any changes. 

Shipping

Canada: $15; FREE shipping with orders over $75

U.S. and International: $15; FREE shipping with orders over $150

Orders will be shipped via Canada Post. Please see the product page for more details on shipping times. 

Returns & Exchanges

All sales are final. If you do experience any issues with the product, please contact us at emvyjewelry@gmail.com and we can discuss possible solutions to the problem!

Cancellations

We don't accept cancellations after an order has been placed.

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